FAQ

I PLACED MY ORDER, WHAT'S NEXT?

Once you place your order, and the payment is confirmed, you will receive 2 emails from us, first one is instanly, it contains the invoice (and the logins for the trial orders), second one will be sent shortly and it will contain the login details and the instructions, if you didn’t find it in your inbox check your spam/junk folder.

 

However, in the rare occasion it may take up to 8 hours maximum to deliver your order.

I DIDN'T RECEIVE MY ORDER YET.

If you placed your order, and you didn’t get the email that contain the login details in 8 hours maximum, we kindly ask you to check your spam/junk folder, if you still cannot find it, contact us via :

 

WhatsApp :
Facebook :
Email :

SHOULD I USE A VPN WITH YOUR SERVICE?

No, we do not recommend using it unless you know what you are doing as it may ban your account permanently if used wrongly.

 

You are only allowed to use it if it was advised by the customer service.

MY PAYPAL PAIMENT HAS FAILED, WHY?

If your paypal account is active, but the payment has failed, it may be a timeout caused by network problems. Please refresh the page and try again, usually it will succeed.

 

If you still have the same problem, we kindly ask you to click on the whatsapp button in the lower right corner to contact customer service, we will send you a direct invoice via email.

MY CREDIT/DEBIT CARD PAIMENT HAS FAILED, WHY?

There are many reasons for a debit/credit card transaction failure, which may be caused by the website, our bank or by the issuing bank. If you encounter a payment failure, please try the following methods :

 

1. Double check the card number, validity date and the VCC, then try again.

 

2. Try another card.

 

3. Recommend to use paypal, the success rate of paypal is very high.

 

4. If you don’t have paypal, you can pay with your card, choose paypal as payment methode in the checkout page, then click on debit/credit card and enter the information required.

 

5. Please click on the whatsapp button in the lower Right corner to contact customer service, we will send you a direct invoice via email.

WHAT IS REQUIRED TO ENJOY IPTVNOW SERVER?

.Any Brand of Smart TV or Android/Apple Device or Firestick or Magbox(all types), Nvidia Shield, Smartphones or Computer/PC + Internet.
.You also require internet connection connected to your device.
.If your have any of the above devices + Internet, you can Subscribe and Get connected immediately.

DOES YOUR PLANS CONTAINS ADULT CHANNELS?

No, we do not provide adult channels.

IS THERE ANY PHYSICAL INSTALLTION I,E SATELLITE DISH? OR CABLING?

No physical installation is required. After Subscribing, just follow easy setup instructions sent on email.

Configuration Instructions are automatically sent on email with the login details.

What if i don't like your IPTV server?

We offer a 7 Days Money Back Guarantee for Any Reason

What is the typical response time for a support question?

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.

What devices do you support?

We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.

How long will it take to receive my order?

We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process

What does the package include?

When you subscribe to iptvworldhub, you get login credentials to IPTV server with instructions for how to setup it on your device

What content do you supply?

We offer a full range of European, UK, US, and Asian channels with a 4k /Ultra HD quality

AM I SIGNED UP TO A CONTRACT?

No. When you buy your IPTV subscription from us, you are free to use the service for the duration purchased.

 

If you decide not to renew your subscription or not use our service anymore you are free to do so.

ARE THERE ANY PERFORMANCE ISSUES WHEN USING THE SYSTEM IN DIFFERENT COUNTRIES?

There are no Perfomance issues. Our IPTV works worldwide so long as you have an internet connection. If you experience any issue please contact us and we should respond within an hour or less during the working hours.

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support@4kusaiptv.com

4K USA IPTV is the best provider in the us with high quality streaming 4k (ULTRA HD)Best IPTV subscription service provider comparing service, quality, price, and customer supports. Over 10K TV channels including 200+ premium sports channels, we never compromise with streaming quality.

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